Order Processing Specialist
Do you possess excellent analytical and problem-solving skills? Do you feel comfortable supporting contractors and distributors/wholesale distributors? Do you have previous experience working in the wholesale building materials industry? Are you a tech savvy and detail-oriented individual? Do you consider yourself to be a customer-centric professional, even under tight deadlines / crunch time?
If you answered yes to these questions, we should talk!
ASSA ABLOY is a global leader in opening access solutions. Our brand-new Grand Canyon Service Center is looking to add a full time Order Processing Specialist to the Team. This will be an onsite position based out of our Phoenix, Arizona manufacturing facility.
We are growing and there has never been a more exciting time to join us!
Come see who we are at: https://www.assaabloy.com/group/en/about-us
What would you do as our Order Processing Specialist?
You will accurately enter and process orders placed by our customers into the system for production / manufacturing. This includes interpreting product specifications and researching drawings.
You would also:
- Perform all duties relating to the processing of customer orders with a high degree of accuracy (orders range from basic stock to highly configured)
- Assist customers with technical inquiries and problems while maintaining appropriate metrics and KPIs.
- Communicate with customers on discrepancies, order conflicts, and shipping delays.
- Follow up to ensure customer issues are resolved promptly and thoroughly.
- Continuously evaluate and identify opportunities to drive process improvements that positively impact the overall customer experience.
- Perform other duties as required.
- Continually promote a safe and harmonious working environment, demonstrating strict adherence to the ASSA ABLOY Code of Conduct and ASSA ABLOY Health & Safety Policy
The Skills and Experience you need:
- High School Diploma or GED equivalent required.
- Proficiency with Math, Basic Geometry and Algebra skills would help you excel.
- Previous exposure to reading schematics, blueprints, renderings or architectural drawings is highly desirable.
- Excellent computer skills preferred (Word, Excel, Internet, email, etc.)
- Proficient communication skills, both verbal and written
- Excellent analytical, problem-solving, organizational, follow-up and a sense of urgency are required.
- Must excel working in a fast-paced environment.
- Previous experience/exposure to working within the Door, Building Materials and/or Hollow Metal industries are highly desirable.
What we offer!
We are passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us. Here are some highlights of what we have to offer:
- Medical, Dental, Vision, 401(k), Short and Long-term Disability, Life and AD&D Insurance, Flexible Spending, Employee Assistance Program, discount portal, recognition and well-being programs … just to name just a few!
- Paid Vacation, Sick Time, and 12 paid Company Holidays
- Tuition Reimbursement, Learning and Career Development opportunities
- Competitive Salary
We review applications regularly, so don’t wait!
We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.
To make sure your personal data is safe, we don’t look at any applications sent by email or post.
If you have any questions about the role or the process, email Stephanie Mandato, Senior Talent Acquisition Manager at stephanie.mandato@assaabloy.com
Let’s create a safer and more open world - together!
AADG, Inc. is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran
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We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
