Service Technician

Job Title: Commercial Service Technician Lead
Hourly Rate : $34.17
Location: Mississauga, Ontario  

We are innovative, customer-centric, professional, and our goal is to provide exceptional service for our customers. This role is pivotal as the primary support for commercial/industrial customers, responsible for service and installation of Doors and Docks in todays every-changing market.

We have a solid backlog of work and are looking for the right team members to join our crew! Areas of work are installing, troubleshooting and repairing commercial/industrial doors, door opening systems, and dock leveling systems. This position has working conditions that expose you to various weather conditions and require you to work in a dirty, dusty, oily environment.

 Responsibilities:

• Service and install various products, including but not limited to: loading dock equipment, vehicle restraints, sectional doors, and rolling doors.
• Repair and troubleshoot defective equipment.

• Maintaining proper truck stock, inventory, and company vehicle.
• Responible for accurate timekeeping; detailing job numbers, travel time, labeling equipment, and completing job assignments timely.
• Identifying opportunities for upselling and cross selling additional services and products.
• Interact with customers, end-users, and general contractors courteously and professionally.
• Apply critical thinking and problem-solving skills to address diverse door and site requirements.

• Performing routine preventative maintenance.
• Adhere to all safety policies and procedures.
• Promote the company’s operational visions, values, and goals.
• Participate in training or other team activities to support ongoing continuous improvement.
• Perform other duties as assigned by the Manager or his/her designate.

Qualifications:

• At least 4- 10 years experience in including loading dock equipment,  sectional doors, and rolling doors.
• Electrical experience is a plus.
• On call rotation and overtime requirements
• Valid driver’s license with a clean driving record – Class 5
• Demonstrated mechanical aptitude and troubleshooting skills.
• Ability to handle a physical workload.
• Proficient with power tools.
• Independent work capability.
• Service-oriented individual with effective written/verbal communication skills.
• Comfortable working at heights.
• Adaptability to a changing work environment.
• Effective interpersonal skills.
• High school diploma or equivalent.
• Must pass background check
• Basic math skills.

Working Conditions:

• Must be able to work in any weather conditions (indoors/outdoors).

Come work with us! 
We offer:            

• Competitive base salary
• Competitive and comprehensive benefit package 100% company-paid
• Vacation Pay
• Standard business hours are 7:00 AM- 4:00 PM. At times technicians will work early or stay late.
• Company truck and Fuel Card
• Company Paid Power Tools (must supply own hand tools).
• Growth opportunities.
• Pension Plan
• Ongoing training.
• Positive work environment.
• Stable, growing company.

We pride ourselves on our excellent company culture, our very clean and safe working environment, and our commitment to continue being an equal opportunity company and hiring a diverse work team.