Service Technician Helper
Job Title: Commercial Service Technician Helper
Location: Montreal Area
This role is pivotal as the primary support for commercial/industrial customers, responsible for service and installation across a range of commercial/industrial doors, door opening systems, and dock leveling systems.
Responsibilities:
- Assist with the service and install various products, including sectional doors, rolling doors, drop testing fire doors, vehicle restraints, impact doors, and loading dock equipment.
- Assist with repair and troubleshoot defective equipment.
- Maintain proper truck stock, inventory, and company vehicle.
- Accurate timekeeping; detailing job numbers, travel time, labeling equipment, and completing job assignments timely.
- Interact with customers, end-users, and general contractors courteously and professionally.
- Apply critical thinking and problem-solving skills to address diverse door and site requirements.
- Perform routine preventative maintenance.
- Respond to work order requests in a timely fashion.
- Adhere to all safety policies and procedures.
- Promote the company’s operational visions, values, and goals.
- Participate in training or other team activities to support ongoing continuous improvement.
- Perform other duties as assigned by the Manager or his/her designate.
- Flexibility with working hours and occasional travel may be required.
Qualifications:
- Strong working knowledge of overhead doors, with the ability to analyze, diagnose problems, and possess mechanical knowledge for necessary repairs.
- Minimum of 1 years of experience in overhead door and loading dock operations is preferred
- Welding and/or electrical experience is a plus.
- Valid driver’s license with a clean driving record
- Demonstrated mechanical aptitude and troubleshooting skills.
- Ability to handle a physical workload.
- Proficient with power tools.
- Independent work capability.
- Service-oriented individual with effective written/verbal communication skills.
- Comfortable working at heights.
- Adaptability to a changing work environment.
- Effective interpersonal skills.
- High school diploma or equivalent.
- Must pass background check
- Basic math skills.
- Neat and clean appearance.
- Occasional evening or weekend work may be required.
- Adherence to safety standards.
Working Conditions:
- Must be able to work in any weather conditions (indoors/outdoors).
Benefits:
- Competitive base salary.
- Competitive and comprehensive benefit package
- Medical, Dental, Vision, Disability, Accident, Illness & more plans.
- Company-paid life insurance with voluntary additional coverage.
- Growth opportunities.
- Ongoing training.
- Positive work environment.
- Stable, growing company.
We offer our employees top wages based on experience and competitive and comprehension benefit package and pension plan.
We pride ourselves on our excellent company culture, our very clean and safe working environment, and our commitment to continue being an equal opportunity company and hiring a diverse work team
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
