Operations Supervisor

An Amazing Career Opportunity for an Operations Supervisor!! 

Location: Austin, TX

Job ID: 33356

The Fulfilment Operations Supervisor role is a collaborative position that plays a key role in the success of the Americas Fulfilment Operations. The person selected for this role will ensure that the Production, Warehouse and Shipping operations remain smooth and efficient, lead the team to meet daily operational and business metrics, monitor employees’ performance, support production activities that encompass labor capacity, planning, efficiency, process improvements, lead time adherence, production schedules, and on time delivery. Does this sound like your next opportunity? If so, we want to hear from you! 

Who are we? 

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,000 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo 

 
As our Operations Supervisor, you’ll support HID’s success by:

• Host daily production meetings to discuss safety and business metrics.
• Review daily build plan issued by production planning to establish departmental work schedules and priorities
• Review performance metrics and provide root cause, corrective action for missed targets.
• Monitor and maintain employee performance by assisting employee’s via coaching, mentoring, performance reviews and continuous improvement initiatives.
• Ensure employees are educated on departmental issues and aware of the company’s goals and objectives
• Make decisions and solve problems by analyzing data and evaluating results to optimize production.
• Communicate product or material issues with appropriate stakeholders.
• Ensure proper and safe operation of all production equipment
• Prepare and submit reports and proper analysis to senior management as required.
• Adaptable and able to work efficiently under pressure and comfortable working with ambiguous situations. 

What we will love about your background: 

• Working knowledge of Oracle and Agile platforms     
• Excellent problem-solving skills
• Customer Centricity
• Effective data-driven decision-making skills
• Able to consistently meet targets and deadlines
• The ability to write reports and compile accurate records
• A dynamic and positive person
• Must be able to lift tools, machinery parts and other objects weighing up to 50 lbs.

Your Experience and Education include:   

• 4-year degree in business or engineering preferred.
• 3-5 years of related manufacturing leadership experience preferred

Who you are as a Leader:

• Exceptional communication skills, both written and verbal. 
• Willingness to ‘roll up sleeves’ and dive deep into tactical work when necessary.
• Good interpersonal skills, willingness to learn and continue to grow professionally.
• Strong team player and ability to work well with others.
• You proactively seek to implement diversity into your work, including valuing different backgrounds, experiences and thinking. You also embrace creating and nurturing a culture of diversity, inclusion, and belonging.

Why apply? 

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.