CASE STUDY

Patio 12

Patio 12 and Code HandlePatio 12 and Code Handle

Patio is a women’s fashion boutique located on Leuven’s most exclusive shopping street, Bondgenotenlaan.

It is a large store which stocks an extensive range of Italian clothing, mostly issued under Patio’s prestigious own label.

Shoplifting is a growing problem across Europe’s retail sector, and thefts had also proliferated at Patio. Thieves were using the store’s toilet to remove clothing tags. Some even went upstairs to Patio’s offices and stole valuable items from there.

Key requirements included:

  • Simple, affordable security for interior doors to which shoppers and casual visitors should not have access
  • A “clean”, contemporary design to blend with this style-conscious interior retail environment
  • A keyless security lock that did not need software or an electronic access control system to manage

During a store renovation, manager Jeff Van den Bergh decided Patio’s offices and customer toilet needed proper security. He did not want staff wasting time tracking physical keys. An expensive access control system was also ruled out.

In addition, door hardware had to look stylish to meet the standards of Patio’s interior. 

The store’s security contractor recommended Code Handle®, which adds electronic PIN locking to doors without wires or an expensive access system.

Door security is operated by a discreet PIN pad built into a brushed-chrome handle. Two standard batteries slot inside each Code Handle® to power the digital security. These typically last for 30,000 lock/unlock cycles.

«The design fits well within the store», says Mr Van den Bergh.

Now, Patio customers still use the toilet — but not unsolicited. An employee unlocks the door for them without a key or pass. The door to Patio’s offices is closed to everyone, except staff who unlock it with a personal PIN.

Code Handle® comes with one Master PIN; the store manager issues up to 9 additional 4–6 digit PINs. When an employee leaves Patio, it’s simple to delete their PIN.

Related products

  • Code Handle®

    PIN protection for your private rooms in public spaces.

    Code Handle® works with an electronic PIN code. This way only authorised people, like staff, can unlock the door. Press the code on the handle’s keypad and the door opens. Code Handle® works together with your existing locking unit: keep your cylinder or lock and just change the handle to a battery-powered Code Handle®. No need to cable the door or connect it to the mains. No need to install an electronic access control system.

    Main features:

    • Code Handle® is ideal for retrofit installations, it is battery powered so there is no need for any wiring. It comes in both left and right-hand versions and fits most doors.
    • The modern handle is aesthetically appealing and practical for private areas of public buildings and offers a solution for doctor's practices, lawyer's offices, shared office facilities, public administration buildings, schools, and residential buildings.
    • Adding Code Handle® to your door adds security and convenience to your private rooms in public areas.

Need more information about our products?