Supplier audits help to resolve health and safety issues

Challenge:

In 2019, ASSA ABLOY’s supplier quality team, responsible for one of our suppliers in China, discovered non-compliance issues related to health and safety: lack of proper personal protective equipment, insufficient safety training, no reporting and action plan for occupational health check results, a blocked hydrant, and more.

Solution:

Our quality auditors worked together with the supplier’s quality and health and safety team to identify the root cause of these problems. These were revealed to be mainly due to no health and safety management objectives and a lack of total involvement training.

The supplier implemented a preventive action plan within its facility, established its environmental, health and safety targets, improved occupational health monitoring and trained the operators on safety.

Result:

All these improvements led to reducing the risks of injury, increased employee morale and boosted the overall health and safety score from 68% to 75%.

As a result of following this disciplined process, the supplier managed to comply with not only local government and ASSA ABLOY requirements on social accountability but also to sell more sustainable products to both ASSA ABLOY and its other customers.