With Code Handle, Belgian pharmacy staff waste less time waiting for a keyholder

Challenge

Family run for two generations, Smeets Pharmacy serves the medical needs of Lint, close to Antwerp. Door security is an important concern. “We had a door with a classic lock and key,” explains Tom Smeets. “But seven of us were working here, it was really complicated.”

Because mechanical locking requires a keyholder (or keyholders) to be present, staff absences or vacations could cause a problem — including unnecessary waiting around for the door to open. Pharmacist and owner Tom Smeets sought a modern, digital approach to pharmacy security and access.

Key Requirements

• A more efficient replacement for mechanical lock-and-key security
• A simple solution which would be easy and familiar to operate
• Greater convenience and less time wasted for 7 pharmacy employees
• Reliable door security to protect staff, premises and medicines

Solution

To replace the existing lock, Tom Smeets selected ASSA ABLOY’s Code Handle^Ò Door. This modern device brought convenient security to the business: It looks and works just like any other handle but incorporates digital PIN security.

Doors equipped with Code Handle unlock with up to 9 different 4- to 6-digit PINs; all staff have their own. Anyone’s PIN can be cancelled or changed anytime.

Code Handle is a popular choice at small medical practices across Europe, because it’s easy to install and use — even for non-specialists. The device fits over an existing locking cylinder and is quickly fixed in place with two screws. There’s no wiring and no software. Power comes from long-lasting standard batteries.

For users, a Code Handle is convenient. They simply push the buttons to enter their PIN and work the handle as normal. It’s all familiar, but with no need for keys or any other credential.

It doesn’t matter if a keyholder is on leave, sick or just late. Everyone gets in as soon as they need by inputting their personalized PIN. “There’s no longer any problem with the key as before,” says Tom Smeets. “Of course, I am very satisfied. It’s a perfect solution for us.”