Our Door Closer range helps a Belgian wholesaler provide a one-stop-shop service
“The range is wide enough and – in combination with other ASSA ABLOY products – we can offer total solutions to the customer.”, explains Bram Vande Walle, Purchasing Director at Santens.
About Santens
For nearly 90 years, Santens has helped building contractors buy the right hardware and tools for the job. Their success is built on supplying comprehensive solutions to the building and joinery sector across Belgium.
As well as store-based operations, Santens supports loyal customers with sales representatives; offers a project management service; and runs a web shop.
Key criteria
When Santens choose door closers to stock and recommend, models must meet the following criteria:
- a broad, unified product range, so Santens can give customers a full suite of solutions
- products which they can recommend based on quality, security and ease of installation
- models which make stocking straightforward, so they can ship without delay
- a trusted brand name which is familiar to the wholesaler’s customer base
- availability of high-quality training, so Santens staff offer valuable knowledge and advice
Solution
“Santens wants only the best materials on its shelves,” explains Bram Vande Walle.
The quality of the ASSA ABLOY door closer range – and their benefits for customers – are critical to Santens’ purchasing decision: “They are easy to install, excel in user comfort, have a nice design and of course contribute to better building security."
"In addition, they also help you save energy, because thanks to the door closers, no door will be left open unintentionally, reducing heat loss.”
Demand for ASSA ABLOY door closers is especially strong in Santens’ project service. This one-stop-shop, solution-oriented offering saves their customers’ time and hassle.
The unified, contemporary ASSA ABLOY range incorporates door closers for barrier-free access, fire/smoke protection, noise reduction, concealed closing and more. There is an ASSA ABLOY solution for almost any door and application.
Santens employees attended ASSA ABLOY training in order to provide the best possible service to their customers.
ASSA ABLOY door closers also streamline stock management. A single Cam-Motion model may be fitted four different ways: pull or push side, to the frame or door, whether left- or right-handed. This way, a single stock item accommodates almost every customer.
“ASSA ABLOY is a household name in our sector. The brand offers our customers quality and security.”